Operations

Is a Tool a Product and Does it Need a PM?

by

Products are value propositions that solve relevant customer problems at a profit, whereas tools improve the efficiency of operational processes that may be required to operate the product. This does not make a tool less important than the product itself, even though without the product there would be no need for the tool. Unlike a … Read more

Product and Operations: The Love-Hate Relationship and How to Make it Work in Your Organization

by

Product Managers (PMs) often struggle with maintaining operational processes and wish they had more time for what they love most, the core product, and companies also benefit from PMs who can dedicate themselves fully to further evolving the company’s value proposition, securing future revenue streams. On the contrary, a product that can only be operated … Read more